This organisation needed a more efficient way of planning and handling deliveries. Also, a stock control system was implemented. Features of the installed system include:
Autodialler. Click a button to dial the contact.
Notes with the order. Any member of staff could glance at the order screen and look at the order history.
Route planning. The organisation used a program to plan the delivery route efficiently. However, the input to, and output from this program was manually entered. An export/import facility was written, enabling a fast link between the database and the route planner, saving 10 hours per week, along with a vast decrease in transcription errors.
Internet Map access. A button was provided to show the location of the delivery by searching on the Postcode.
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